Terms and conditions

1. Legal Status

1.1 License Number

This online casino operates under the Tobique Gaming Commission remote-gambling licence number 0000174.

1.2 Issuing Authority

The casino is regulated by the Tobique Gaming Commission (TGC), Tobique First Nation, New Brunswick, Canada. The operator does not hold licenses from the UK Gambling Commission, Malta Gaming Authority, or French ANJ.

1.3 Jurisdiction

The regulatory jurisdiction is Tobique First Nation / New Brunswick, Canada. The operator, Rapiso Limitada, is registered in Costa Rica. Participation is subject to the local gambling laws and any country restrictions.

2. Registration and Login Process

2.1 Step-by-Step Process

To register, follow these steps:

1. Access the website and select "Sign Up."
2. Provide the required personal and contact information and create login credentials.
3. Confirm any necessary email or telephone verification.
4. Select your account currency and make a real-money deposit.
5. Complete the Know Your Customer (KYC) process when prompted, generally prior to or during withdrawal processing.
6. Log in through the desktop or mobile browser interface. Users must be at least 18 years old.

2.2 Is KYC/ID Verification Required?

Yes, KYC is required in accordance with the operator’s Anti-Money Laundering (AML) procedures. Identification must include valid government-issued documentation and may involve face verification.

2.3 Time to Activate Account

Account activation usually occurs immediately after completing registration and confirmation. KYC-related access to withdrawals may take up to five business days.

2.4 Terms of Registrations

The minimum age for registration is 18 years. Only one account per person, household, device, or payment method is allowed. Participation is restricted where online gambling is prohibited by law.

3. Games and Software Providers

3.1 Top Games

Popular games may include titles such as Big Heist, Pearl Diver, Coin Express, Book of the Fallen, and Legend of Cleopatra Megaways.

3.2 Software Providers

The casino utilizes games from various software providers including but not limited to Betsoft, and Yggdrasil. Provider inclusion does not imply relevant licensing for all jurisdictions.

3.3 Total Game Count

Game availability varies by source, with estimates ranging from approximately 2,367 slots to nearly 5,000 total titles across multiple providers.

3.4 Game Categories

Available categories may include slots, blackjack, roulette, baccarat, and live dealer options. A range of additional games such as video poker may also be available.

3.5 Provider Licensing and Provably Fair

No verified evidence of a site-wide “provably fair” system has been documented. Users should verify the RNG (Random Number Generator) certifications for each game individually.

4. Bonuses and Promotions

4.1 Welcome Bonus

A three-deposit Welcome Package may be advertised with a total value of up to €6,000 and 250 free spins.

4.2 Process of Activation for Welcome Bonus

To activate the Welcome Bonus, users must register, make an eligible qualifying deposit, and claim the offer through the cashier or promotional interface.

4.3 Wagering Requirements

Wagering requirements may be reported at 40 times the bonus and free spins winnings.

4.4 Time Limits

Welcome bonuses may have a validity period of five days. Free spins offers are also subject to a time limit of five days from receipt.

4.5 Recurring Promotions

Recurring promotions may include match-deposit offers, cashback, and various bonuses, with availability subject to change.

4.6 Cashback Offers

Cashback is typically calculated based on net losses and credited the following day, with varying terms and conditions.

4.7 Reload Bonuses

Reload bonuses may be offered but details regarding the specific terms were not fully verified.

4.8 Free Spins Bonuses

Free spins may be associated with specific promotions. Terms, including spin value and maximum cashout, should be verified.

4.9 General Bonus Terms and Conditions

Minimum deposits, maximum bets, and cashout caps apply to bonuses. Users are encouraged to review the current terms before participating.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

The casino has a points-based VIP system that reportedly offers increased benefits for qualifying players.

5.2 How to Qualify

Qualifying for VIP status requires earning a certain number of points through deposits, further details of which are not confirmed.

5.3 Loyalty Program Description

The loyalty program operates on a points system where deposits contribute to point accumulation.

5.4 Loyalty Program Rules

While points are earned based on deposits, specific tier levels and cashback redemption processes were not detailed in the reviewed material.

6. Payment Methods and Banking Terms

6.1 Deposit Methods

Various deposit methods are available, though specific minimum and maximum amounts may depend on the user's jurisdiction.

6.2 Withdrawal Methods

Withdrawals may be processed through various methods, with reported minimum withdrawals set at €40.

6.3 Cryptocurrency Availability

The availability of cryptocurrency for transactions may vary and is not universally confirmed.

7. Key Terms and Conditions

7.1 Bonus Terms

Specific bonus terms, including wagering requirements and maximum bets, should be reviewed in the current official bonus terms.

7.2 Deposit Limits

While deposit limits exist as a responsible gambling tool, specific configurable limit amounts are not detailed.

7.3 Withdrawal Limits

Daily, weekly, and monthly withdrawal limits may apply. Users are encouraged to check the official payment policy for details.

7.4 Account Restrictions

Account restrictions apply based on age, fraud prevention policies, and local laws.

8. Mobile and Technical Features

8.1 App Availability

At present, no verified native mobile application is available; user access is primarily through mobile browsers.

8.2 Mobile Browser Optimization

The casino is designed to be accessible on mobile devices, with no specific technical specifications confirmed.

8.3 User Experience and Speed on Mobile

User feedback suggests a generally positive experience with mobile access.

8.4 Process of Registration on Mobile

Registration via mobile browsers follows similar steps to desktop registration.

9. Security and Fair Play

9.1 SSL & Encryption Standards

The specifics of encryption standards are not publicly disclosed; users are encouraged to verify security features on their browsers.

9.2 RNG & Game Fairness

There is no verified platform-wide audit; users should consult individual game information for fairness assurance.

9.3 Customer Support

The casino provides multiple support channels. Verified response times were not disclosed.

9.4 Support Availability

Support may be available in English and French, with operational hours reported as 24/7.

10. Responsible Gambling Features

10.1 Tools

The casino advertises some responsible gambling tools, though specifics may vary.

10.2 Links to Support Organizations

Information regarding professional help is provided, although no specific organizations are named.